Terms and Conditions

Terms and Conditions

Catering booking non-refundable deposit of 25% of the balance. If less then 6 weeks then full payment will be due.

Payments can be made in Cash, BACS

 Payments made by Debit card or Credit Card will incure a 5% charge

We do not except cheques as a form of payment

The balance is due 6 weeks prior to the function.

All items of equipment, including cake knife and stands, whether hired individually or provided as part of an overall package, are the responsibility of the client, and will be charged to the client at full replacement cost if missing or damaged.

 There will be a £100 deposit on all hire.

The client is responsable for all brakeages ie Crockery, Glasses, Serving dishes, Cutlery, Napkins and will be taken out form the deposit.

It is the client’s responsibility to return all loan equipment. A deposit of £100 is required and refunded on return. Equipment not returned within 72 hours will be classed as lost and deposit will not be refunded.

All Birthday/Celebration/Wedding cakes must be paid for in full at time of order. Cake payments are Non- Refundable

If you are not entirely satisfied with any product, return the item within 2 days of purchase for a full refund.

Once a celebration cake is delivered or collected it is no long the responsibility of Cruickshank’s in any way.

Should the client cancel less than 6 weeks prior to the function, the full cost will be payable on demand.

The client is responsible for providing the following:

Heating, power and water, unless agreed prior to the event, and a charge will be incurred

Waste disposal, unless agreed prior to an event, and disposal charges will be incurred

First aid and fire fighting equipment

A clean and safe environment for Cruickshank’s staff and guests

If the client is supplying any type of equipment for cooking or other reason, the

client will ensure that the equipment is in safe working

order. Cruickshank’s takes no responsibility if the event is hindered by

 the Clients equipment or for any accidental damage to Clients equipment by our staff or other circumstance, any

damage made to equipment can be discussed with Cruickshank’s post event.

Cruickshank’s follows strict health and safety guidelines. Chilled food can only be left out of refrigeration for a

maximum of four (4) hours. Hot food can only be left out for a maximum of two (2) hours. After this time the food

will be deemed unsafe and consequently disposed of. Cruickshank’s cannot therefore allow food to be left at a venue for the

client’s disposal unless the client signs a release form.

Cruickshank’s offer food tasting at £50.00. This will be at Cruickshank’s premises for confirmed events estimated over

£3,000.00 on food only. £50.00 tasting will be credited to your final balance. If it is requested to hold

the tasting at the client’s chosen venue, then delivery charges will be incurred.

The placing of an order indicates acceptance of our Terms & Conditions.

Terms and Conditions

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